剑桥商务英语(BEC)高级写作全真模拟

　　· the bar chart below shows the number ofplaints made by consumers about different types c products and services in the years 1994 and 1997.

　　· using the information from the bar charts, write a short report summarising the changes that took place between 1994 and 1997.

　　· write about 100 words on your answer sheet.