referred to as:
a. defective
b. defect
c. non-conformance
d. poor workmanship
e. lack of fitness for use
ans: c
13. a line manager possesses information which the
project team needs, but withholds the information. the
results in a(n):
a. blindspot
b. facade
c. region of influence
d.  munication power base
e. none of the above
ans: b
14. a project can best be defined as:
a. series of non-related activities designed to
aplish single and multiple objectives.
b. coordinated effort of related activities designed to
aplish a goal without a well-established end point.
c. cradle-to-grave activities which must be aplished
in less than one year and consumes human and non-human
resources.
d. any undertaking with a definable time frame,
well-defined objectives, and consumes both human and
non-human resources with certain constraints.
e. all of the above.
ans: d
15. guidelines for estimating time durations include:
a. assuming a normal level of labor and equipment.
b. assuming a normal work week.
c. using consistent time units
d. using past actual durations as guides.
e. all or part of each of the above.
ans: e
16. herzberg identified factors which, if present, will
lead to increased motivation. a typical factor would be:
a. good supervision
b. job security
c. regular promotions
d. good salary
e. a dental plan
ans: c
17. statistical cost estimating techniques (based upon
history), are called _____ estimates and are a _____
approach.
a. definitive, bottom up.
b. analogy, top down.
c. parametric, bottom up.
d. parametric, top down.
e. analogy, bottom up.
ans: d
18. which quality management tool would be used to
determine potential causes of a production problem?
a. control chart.
b. ishikawa diagram.
c. scatter diagram.
d. histogram.
e. run chart.
ans: b
19. affinity diagrams are used to:
a. determine if a process is in control.
b. determine root cause.
c. show the relationship among variables.
d. categorize large amounts of data.
e. none of the above.
ans: d
20. one of your project team members has made a
technological breakthrough on an r & d project. the
result will be new business for the  pany, as well
as a  pany patent. the team member received a
a. job enrichment
b. linking pay and performance
c. behavior modification
d. freedom in the work place
e. all of the above
ans: b
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